PRIVACY POLICY
FlashBird Technologies Inc., or simply FlashBird, is committed to protecting the privacy of our customers. We understand the importance of privacy and take it very seriously. We have created this Privacy Policy to explain how we collect, use, and protect your personal information.
Collection of Personal Information
FlashBird collects personal information such as name, address, phone number, and email address when customers create an account or place an order. We may also collect information about your shipping preferences and past orders. This information is used to process and ship your orders, as well as to communicate with you about your orders and account.
Use of Personal Information
FlashBird uses your personal information to process and ship your orders, provide customer service, and communicate with you about your account and orders. We may also use your personal information to send you marketing communications, such as newsletters and special offers, if you have agreed to receive such communications.
Protection of Personal Information
FlashBird takes the security of your personal information seriously and uses appropriate technical, administrative, and physical measures to protect it. We also limit access to your personal information to those employees who need it to perform their job duties.
Sharing of Personal Information
FlashBird does not sell or rent your personal information to any third parties. We may share your personal information with our service providers, such as shipping companies and payment processors, to complete transactions and provide customer service. We may also share your personal information as required by law or to protect the rights and safety of FlashBird and its customers.
Cookies and Tracking Technologies
FlashBird may use cookies and other tracking technologies to personalize your experience and improve our website. You can disable cookies in your browser settings, but this may affect your ability to use certain features of our website.
Your Rights
You have the right to access and correct your personal information that we have collected. You may also request that we delete your personal information or stop using it for marketing communications. To exercise these rights, please contact us at hello@flashbird.ca or +1 888-205-8717.
Changes to this Privacy Policy
FlashBird may make changes to this Privacy Policy from time to time. If we make any significant changes, we will notify you by posting a notice on our website or sending you an email.
SMS delivery communications
For our delivery SMS program, Flashbird Technologies Inc. uses your mobile number, shipment information, messaging preferences, consent records, and message delivery information to send delivery updates and delivery verification codes, provide support, and honor opt-out requests. SMS consent applies to this delivery messaging program and does not enroll you in marketing messages.
We do not sell, rent, or share mobile numbers, SMS opt-in data, or consent with third parties or affiliates for marketing or promotional purposes. We disclose this information only to service providers that help operate the messaging program, as necessary to deliver messages, maintain consent and opt-out records, and provide support, or when required by law. These SMS-specific limits apply to the general sharing provisions above.
You can stop delivery SMS messages by replying STOP to the sending number or contacting hello@flashbird.ca or +1 888-205-8717. We may retain the information needed to honor your opt-out and meet applicable recordkeeping obligations.
Contact
hello@flashbird.ca
+1 888-205-8717
501 Applewood Crescent, Concord, ON L4K 4J3